Question 1

If I have a consultation and get a prescription remotely, when will I receive my medicine? How long does it take?

Accepted Answer

Once your prescription is finalized after the consultation, your medicine typically arrives within 3 to 5 business days. This is because herbal medicine is not a pre-made product; it is custom-prescribed and prepared 1:1 to match your specific constitution.

Question 2

How long does it take to receive my weight loss herbal medicine if I get a prescription via telehealth?

Accepted Answer

Once your prescription is finalized after the consultation, you will typically receive your medicine within 3 to 5 business days. Because each formula is customized to your specific body constitution, the preparation process takes a little time. In the meantime, we will send you a dietary guide to help you prepare.

Question 3

If I have a remote consultation and get a prescription, when will I receive my medicine?

Accepted Answer

Once your prescription is finalized after the remote consultation, you can typically receive your medicine at home within 3 to 7 days. This timeframe is necessary for me, as the chief physician, to carefully analyze your constitution and personally oversee the decoction process to ensure the medicine is perfectly tailored to your body.

Question 4

How many days will it take to receive my diet herbal medicine if I get a remote prescription from the Banpo clinic?

Accepted Answer

Once your prescription is finalized after the consultation, you will typically receive your medicine within 3 to 5 business days. This is because we carefully decoct each dose in-house to ensure the highest quality and efficacy.

Question 5

If I have a remote consultation and get a prescription, how long does it actually take to receive the medicine?

Accepted Answer

Once the prescription is issued after your consultation, you will typically receive your medication within 3 to 5 business days. Since each formula is custom-prepared to match your specific constitution, we cannot ship it immediately like a mass-produced product, but we will send it as quickly as possible.

Question 6

I'd like to get a prescription for diet herbal medicine via telehealth. How long does it take from the initial consultation to receiving the medicine?

Accepted Answer

The consultation and prescription process is typically completed within one to two business days. However, since TKM herbal medicine is custom-prepared for each individual, please allow approximately 3 to 5 business days for preparation and shipping via courier.

Question 7

I'm looking to get a remote prescription for weight loss herbal medicine in Banpo. How long does it take to receive the medication?

Accepted Answer

Once your consultation is complete and the prescription is finalized, you will typically receive your medicine within 3 to 5 business days. Because each patient's constitution and current physical condition differ, we take the necessary time to carefully customize and decoct the herbs to ensure accuracy and safety.

Question 8

I want to get a prescription for diet herbal medicine via telehealth in Busan. How long will it take to receive the medicine?

Accepted Answer

Once your prescription is finalized through the telehealth consultation, your medicine will be delivered to your home within 3 to 5 business days. Since we prepare customized herbal medicine tailored to your specific constitution and symptoms, it cannot be shipped immediately like a pre-made product.

Question 9

How long does it take to receive my diet herbal medicine after a remote consultation in Gwangju?

Accepted Answer

Once your prescription is finalized after the remote consultation, your medicine usually arrives within 3 to 7 days. This timeframe is necessary because we carefully select medicinal herbs based on your constitution and current physical condition and prepare them with great care.

Question 10

I'm looking to get a prescription for diet herbal medicine via telehealth from Hanam. How long will it take to receive the medicine?

Accepted Answer

Once the telehealth consultation is complete and the prescription is finalized, it typically takes 3 to 5 business days to receive your medicine. This timeframe allows for a thorough review of your health status and the careful decocting of medicinal herbs tailored to your specific constitution.

Treatment Duration